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Privacy Notice

This privacy notice is intended to provide details regarding how we collect, use, protect or otherwise handle your personal information. 

The Humberside Office of the Police and Crime Commissioner (OPCC) collects and processes personal data in the course of our business. We are committed to being transparent about how we collect and use data and to meeting our data protection obligations. This privacy notice informs you of how information is obtained, used, and retained for. We have an obligation to highlight the following: 

Data Controller: Rachel Cook, Chief Executive, Office of the Police and Crime Commissioner for Humberside, The Lawns, Harland Way, Cottingham, HU15 5SN. 

Data Protection Officer: Michael Richmond, Office of the Police and Crime Commissioner for Humberside, The Lawns, Harland Way, Cottingham, HU15 5SN. 

What information is held and under what GDPR “lawful basis”?

  • Details of individuals who correspond with or enquire of the Office of the Police and Crime Commissioner (OPCC) – Public task
  • Survey respondents – Public task
  • Mailing lists - Consent
  • Individuals who apply for grants. – Performance of a Contract
  • Suppliers of goods and services. – Performance of a Contract
  • Those who make requests for information under Freedom of Information or Data Protection. – Public Task
  • Employee details including former and potential members of staff, volunteers, independent assurance panel members, advisers, consultants and other professional experts – Legitimate interests
  • Criminal offence information, where it is required to fulfil a statutory duty or to effectively hold the police force to account for its performance. – Public Task
  • Details of complaints against the police where a request has been made for a Complaint Outcome Review – Legal obligation 

How is it collected & stored?

We may use the information we collect from you when you contact us in the following ways:

  • To follow up with you after correspondence (email, letter or phone enquiries)
  • To allow us to better service you in responding to your enquiries
  • To improve our website in order to better serve you
  • To provide you with information about news or events relating to the work of the Office of the Police and Crime Commissioner
  • To respond to surveys
  • To process any complaints received about the Chief Constable, PCC or member of Office of the Police and Crime Commissioner (OPCC) staff
  • To forward complaints about Humberside Police to the appropriate department within the force so they may be dealt with appropriately. 

We will store this information:

  • On computers, mobile devices and in paper records.
  • The OPCC website may store or capture personal information (for example via complaints, feedback forms, on-line surveys and e-mail) in order to assist us to deliver or improve our services.  The website will also log the user’s IP address which is automatically recognised by the web server
  • Cookies are used for collecting specific user information from the website, but only that which is required for system administration of the web server.  More information about the cookies we use online can be found on our cookies page.

We will use your information in a manner that conforms with Data Protection legislation, and will endeavour to ensure that it is; kept up-to-date, protected appropriately, reviewed, retained and securely destroyed when no longer required.  Please see the OPCC Records Retention and Disposal Policy.

Who will it be shared with?

In order to progress an enquiry received from yourself via correspondence, we may need to share your information with Humberside Police. If there is a business need to share your data further with other third parties, we will not do so without your permission. 

We may share details you provided as part of a grant funding application with Humberside Police and/or other partners as part of the decision making process.

We may share details you provided to us and Humberside Police with a third-party Data Processor if you ask the PCC to undertake a complaint outcome review. 

Subject Access

Under Data Protection laws, you have a statutory right to have access personal data we hold about you.

You have the right to obtain: 

  • confirmation that your data is being processed;
  • any available information as to its origin;
  • access to your personal data held.

We will provide the information free of charge. 

You also have the right to: 

  • have your data corrected, for example if it is inaccurate or incomplete;

And in some circumstances, the right to: 

  • have your data deleted or removed, for example where there is no compelling reason for its continue processing.;
  • restrict the processing of your data. 
  • where the lawful basis for us holding you information is consent, to withdraw your consent for us to process your personal data at any time

More information about Data Protection and your rights can be found on the Information Commissioner’s website 
If you wish to apply for access to your personal data, restrict its processing, have it amended or removed, you can ask us verbally or write to us. We need to be supplied with sufficient personal details to locate the information you seek.

We will provide the information or deal with your request as soon as is practicable and at the latest within one month of receipt of your request, unless your request is complex or you send a large number of requests.  In which case we may need more time to provide the information, but we will inform you of this and explain why.

In some cases, we may not be able to respond to your request, for example if the request is either unfounded, excessive or repetitive.  When we cannot respond to your request, we will explain why.

If you consider that a request by you for access to your personal data has not been dealt with properly, you can write to our Office seeking resolution of your complaint, details below. 

What do I do if I’m unhappy with how the OPCC is using my information?

You have the right to request that the OPCC stops holding your personal information at any time.  Where possible we will seek to comply with your request but we may be required to hold or process your information to comply with a legal requirement.  There may be situations where you find that the information we hold is no longer accurate and you have the right to have this corrected.  You are also legally entitled to request a copy of any information that we hold about you – for further information please contact us by emailing:-

Who do I complain to if I am still unhappy?

You can also complain to the Information Commissioners Office (ICO) if you are unhappy with any aspect of how the OPCC uses your personal information.  ICO contact details are below:-

The Information Commissioner's Office,
Wycliffe House,
Water Lane,
SK9 5AF.

Telephone: 08456 306060 or 01625 545745


Information where the PCC for Humberside is not the data controller

In many cases, it is the chief constable of police and not the Police and Crime Commissioner (PCC) who holds personal information. The Police National Computer includes information on prosecutions, convictions and cautions. Chief Officers of police are the data controllers for this information and not the PCC. You have the right to be told by a chief officer whether any information is held about you on the Police National Computer and a right to a copy of that information.

To contact Humberside Police with regard to a subject access request, please visit the Humberside Police website at:

Or e-mail: